Cookie Policy
Last updated: 28 March 2026
MedicMuse Ltd ("MedicMuse", "we", "us", or "our") uses cookies and similar technologies on our website and platform.
This Cookie Policy explains what cookies are, which types we may use, why we use them, and the choices available to you.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember your preferences, understand how visitors use the site, and support certain security and performance functions. ICO guidance covers cookies alongside similar technologies used to store or access information on a user's device.
2. Why we use cookies
We may use cookies and similar technologies to:
- make the website function properly;
- keep the website secure;
- remember your preferences;
- understand how the website is used;
- improve performance and user experience; and
- measure the effectiveness of site features or communications.
3. Types of cookies we may use
Strictly necessary cookies
These cookies are required for the website or platform to function properly. They may be used for core features such as page navigation, security, load balancing, authentication, or saving privacy preferences. These cookies do not usually require consent, although users should still be told about them.
Functional cookies
These cookies help remember settings or choices you make, such as interface preferences or saved selections, to improve your experience. Depending on how they are used, some functionality cookies may require consent. ICO guidance now notes updated exceptions for some website functionality and low-risk purposes, but whether an exception applies depends on the specific use case.
Analytics cookies
These cookies help us understand how visitors use MedicMuse, such as which pages are visited, how users move through the site, and where improvements may be needed. This information may be aggregated and used to improve functionality and user experience. ICO guidance has been updated to reflect that some statistical cookies may fall within an exception after the Data (Use and Access) Act 2025, but organisations still need to assess their own setup carefully and explain it clearly to users.
Marketing or advertising cookies
If used, these cookies help measure campaign effectiveness or tailor communications and advertising. These are typically non-essential and generally require consent.
4. Consent and your choices
Where required, we will ask for your consent before placing non-essential cookies on your device. You can accept, reject, or manage your cookie preferences through our cookie banner or preferences tool.
You can also manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect how the website functions.
5. Cookies currently in use
MedicMuse may use some or all of the following categories of cookies:
| Category | Purpose | Consent required? |
|---|---|---|
| Strictly necessary | Core website operation, security, login/session management, saving privacy choices | Usually no |
| Functional | Remembering settings and improving usability | Sometimes |
| Analytics | Understanding site usage and improving performance | Sometimes |
| Marketing | Measuring campaigns or advertising activity | Usually yes |
6. Third-party cookies
Some cookies may be set by third-party service providers that support the operation of MedicMuse, such as hosting, analytics, security, authentication, or email tools.
Where third-party cookies are used, they may process information in accordance with their own privacy or cookie notices. We recommend reviewing those notices where relevant.
7. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in law, guidance, technology, or the way MedicMuse uses cookies. Any updates will be posted on this page, and the "Last updated" date will be revised accordingly.
8. Contact us
If you have any questions about this Cookie Policy, please contact:
MedicMuse Ltd
Email: info@medicmuse.co.uk